SOCIAL MEDIA MARKETINGAGENCY IN NYC
Mirch Media manages social media marketing for New York City businesses across Instagram, Facebook, LinkedIn, TikTok, and paid social campaigns. We build systems that increase visibility, strengthen brand authority, and support lead generation.
3×
More reach vs. avg agency
40+
NY brands managed
94%
Client retention rate
4.9★
Average client rating
Our Approach
Social Media Is Not Just Posting. It's a Revenue Engine.
"Most agencies post 3–5 times a week and call it done. We build the entire social ecosystem — content, community, paid campaigns, social shops, video, and AI automation — all working together to drive measurable business results."
Most agencies post 3–5 times a week and call it done. We build the entire social ecosystem — content, community, paid campaigns, social shops, video, and AI automation — all working together to drive measurable business results.
What We Do
Everything Included. Nothing Outsourced.
A complete social media program requires nine distinct capabilities. We own every one.
Social Media Management
30–40 posts/month across all 8 platforms — content calendars, original creatives, short-form video, Stories, Reels, and community engagement managed daily.
Paid Social Advertising
Lead generation, retargeting, and dynamic creative campaigns on Meta, TikTok, LinkedIn, and Google — with full media buy management up to $100K+ and complete attribution.
Video Production & Distribution
Short-form video for Reels, TikTok, and YouTube Shorts — scripted, filmed, edited, branded, captioned, and distributed for maximum algorithmic reach.
LinkedIn B2B Strategy
Company page management, executive personal branding, thought leadership content, and LinkedIn Ads targeting decision-makers in your industry.
Social Commerce Shops
Instagram Shop, TikTok Shop, Pinterest Shop, and Facebook Shop — all set up and managed with Shopify API sync so your social profiles become direct sales channels.
AI-Powered Engagement
AI chatbot for instant DM responses, SMS and email automation for lead follow-up, and Voice AI Agents handling 150 hours/month of community management 24/7.
Influencer & Outreach
Micro and macro influencer identification, outreach, campaign management, and UGC strategy to amplify reach and social proof for your brand.
Hashtag Research & Social SEO
500+ keywords researched monthly, platform-specific hashtag strategy, AI-driven SEO, metadata automation, and competitor monitoring for maximum discoverability.
Analytics & Reporting
Monthly performance dashboards, real-time KPI tracking, Meta Pixel and UTM attribution, competitor benchmarking, and strategy optimization based on what's working.
Platform Coverage Matched to Your Audience
Channel selection follows audience behavior and business goals.
How We Work
Six Steps to a Complete Social Media System.
Discovery to monthly optimization — every step managed by Mirch Media.
Discovery & Audit
Assess current presence, audience, competitors, and content gaps across all platforms.
Strategy
Define content pillars, tone of voice, platform priorities, and paid campaign roadmap.
Creative Build
Design creatives, write captions, produce videos, and build the monthly content calendar.
Publish & Run Ads
Publish on schedule, activate paid campaigns, and launch social commerce shops.
Community
AI + human agents managing DMs, comments, and tagged content daily.
Report & Optimize
Monthly analytics review, strategy refinement, and next-cycle planning.
Full Deliverables
Everything You Get — In Plain Language.
No vague scope. Here is exactly what is included in a Mirch Media social media engagement.
| Deliverable | What's Included | Tools / Details |
|---|---|---|
| Social Media Management | 30–40 posts/month on Facebook, Instagram, LinkedIn, YouTube, TikTok, Medium, Pinterest, and eBay. Content calendars, creatives, short-form videos, engagement. 30–40 Posts/mo8 PlatformsVideo ReelsCommunity | Buffer, Later, Sprout Social, Meta Business Suite, TikTok Creator Center |
| SEO & Hashtag Strategy | Research 500+ keywords monthly, optimize 10K+ listings, metadata mapping, competitor benchmarking, platform-specific hashtag strategy. 500+ KeywordsHashtag ResearchAI SEOMetadata Automation | SEMrush, Ahrefs, ChatGPT SEO, Competitor Monitoring |
| Social Commerce Shops | Setup and manage Instagram Shop, TikTok Shop, Pinterest Shop, Facebook Shop. Sync with Shopify API for real-time inventory. IG ShopTikTok ShopPinterest ShopFB ShopShopify API | Shopify API Integration · Real-time inventory sync across all 4 shops |
| AI-Powered Engagement | AI chatbot, SMS/email automation, Voice AI Agent (150 hrs/month). Instant DM responses, lead nurturing, and community moderation 24/7. AI ChatbotSMS AutomationEmail SequencesVoice AI (150 hrs) | AI Chat, SMS/Email Automation, Staff Escalation Workflows |
| Paid Ads (PPC & Media Buy) | $100K+ media spend management. Google Ads, Meta Ads, LinkedIn Ads. Funnel research for 20–30 top products. Full attribution. Google AdsMeta AdsLinkedIn Ads$100K+ SpendAttribution | Meta Ads Manager, LinkedIn Campaign Manager, Google Ads, UTM Tracking |
| Video Creation & Distribution | Short-form video for Reels, TikTok, YouTube Shorts — scripted, edited, branded, captioned, and distributed across platforms. ReelsTikTok VideoYouTube ShortsBranded EditingCaptions | Canva Pro, Adobe Creative Suite, CapCut |
| Admin Staff & Community | Manage orders, chat, email, SMS, refunds, verifications, and support tickets. Full community management — every message answered professionally. DM ManagementOrder SupportChat & EmailStaff Escalation | Dedicated team · CRM integration · Escalation workflows |
| Phone System Automation | Toll-free setup, call routing, CRM integration, live agent support. Every inbound call tracked, attributed, and routed correctly by channel. Toll-Free SetupCall RoutingCRM IntegrationChannel Tracking | Smart routing · Unique tracking numbers per marketing channel |
| Analytics & Reporting | Monthly performance dashboards, real-time KPI tracking, competitor monitoring, and campaign optimization. Real metrics — not vanity stats. Monthly ReportsMeta PixelUTM TrackingCompetitor Analysis | Google Analytics, Meta Pixel, LinkedIn Insight Tag, Custom Dashboards |
Results We've Driven
Social Media That Moved Real Business Metrics.
We don't manage accounts — we build systems that generate leads, sales, and growth.
1-800-ACCIDENT — Social + Paid Media
Built bilingual English and Spanish campaigns across Facebook, Instagram, and YouTube — running alongside Google Search for full-funnel coverage. Every call tracked back to its source channel and agent.
MirchProperty.com — Multi-Platform Social
Built and managed the full social media ecosystem across Instagram, Facebook, LinkedIn, Pinterest, and YouTube — with property Reels, neighborhood tours, and market updates driving consistent reach.
MetroPCS — Local Social & Community
Managed social media for a MetroPCS franchise location — local campaigns, event coverage, promotional posts, and community content within corporate brand guidelines alongside GMB and QR review campaigns.
Service Tiers
Built for Every Stage of Growth.
All packages are customized to your goals, industry, and platform mix. The tiers below are starting frameworks — contact us for a custom proposal.
Social Foundations
For businesses launching or relaunching their social presence.
- 2–3 platforms managed
- 12–16 posts per month
- Content calendar + original creatives
- Monthly analytics report
- Google Business Profile included
- Hashtag + social SEO strategy
- Bi-weekly check-in call
Full Social Engine
Turn social into a primary revenue channel.
- 4–6 platforms managed
- 30–40 posts per month
- Original video creation + Reels
- Paid social — Meta + TikTok Ads
- Social shop setup (IG, TikTok, FB)
- AI chatbot + SMS automation
- 500+ keywords researched monthly
- Competitor monitoring
- Weekly reporting dashboard
- Dedicated account manager
Total Domination
Full-spectrum social, commerce, and media management.
- All 8+ platforms managed
- Full content production studio
- $100K+ media buy management
- All 4 social shops + Shopify sync
- Voice AI agents (150 hrs/month)
- Admin staff + order management
- Influencer program management
- B2B portal + Apollo.io campaigns
- Phone system automation + CRM
- Custom analytics dashboard
Frequently Asked Questions About Our NYC Social Media Services
Questions about strategy, platforms, content creation, or paid social? Start here.
We treat social media as a system, not a posting chore. That means audience research, platform-specific strategy, better creative structure, and reporting that ties the work back to business outcomes.
Yes. We handle both organic social media management and paid campaigns across Meta and related platforms so the brand and acquisition strategy work together.
We support Instagram, Facebook, LinkedIn, TikTok, and short-form video channels, with platform selection shaped by the audience and business model rather than a one-size-fits-all package.
Yes. We help define the voice, content themes, visual standards, and publishing workflow so the brand looks more consistent and the content performs with more purpose.
We report on metrics that reflect visibility, engagement quality, follower growth, and business impact, then use those findings to refine the next round of strategy.
Let's Build Something That Works.
Book a free 30-minute strategy call or send us a message. No pitch, no strings — just an honest conversation about your business.
Get in Touch
Phone
855-50MIRCH
Office
108-14 72nd Ave
Forest Hills, NY 11375
Hours
Mon – Fri, 9am – 6pm EST
Strategy calls available evenings
Response time
We reply within one business day
Mirch Media
Forest Hills, Queens · NYC