Mirch Media call center group has a network of trained professionals managing customer care, inbound/outbound, technical support quality control and various telemarketing support services.
Mirch Media’s Cloud Based Phone Systems, Predictive Dialer and Voip Services allow us to bring an end to end telemarketing solution for our clients.
Mirch Media has emerged as one of the leading telemarketing service providers in the digital advertising space. In an age of internet media saturation and limited email deliverability getting in touch customers can often be difficult. Telemarketing offers an integral solution to penetrating your customer base. Mirch Media’s 10+ years of call center experience allow us to help our clients navigate the telemarketing space and offer them real solutions for real results. Our teleservices include:
- Lead Verification: "Unsure of internet lead sources?” not “unsure of internet leads sources"
- Lead Generation: Generating over 400 leads per day in various verticals we are one of the leading quality telemarketing lead service providers.
- Data Monetization: Many businesses often do not realize the power of their data and let their customers go stale. Mirch Media can take your remnant customers and monetize them to add value to your business.
- Call Transfers: We can verify and qualify your ideal customer and transfer them to your closers.
- Telesales: We house a talented staff of sales professionals that can turn prospects into conversions through both inbound and outbound calling.
- Inbound Customer Care & Retention: Proper customer support is the backbone to sustaining any business. We provide world class customer support ensuring long term relationships with your customers.
- The Mirch Tele-network: Leverage Mirch Media’s network of over 500 seats across the world in places like India, the Philippines, Jamaica, South America, UK, and USA. We offer cost effective solutions to clients looking to quickly ramp up their telemarketing operations.
Telemarketing is often looked at as a tainted and unreliable industry. We pride ourselves on being one of the companies on the forefront of quality management and call center compliance. Once a campaign has gone live you will have full access to all recordings and sales reports. We abide by all relevant DNC regulations and call only customers that have given us permission to call them.